Is the My MORE App free?

Yes, just click on the relevant link for your device and get downloading!

How do I login to the My MORE App?

When you install the app for the first time you’ll be asked to create a new account for the My MORE App. This account is separate to your online membership services account that you may have already registered for to manage your membership online. If you haven't set up an online membership services account yet, don't worry we will explain this in the next FAQ point below.

Your login for the My MORE App is an account strictly for the My MORE App only and this account lets you store all of your workouts and rewards in the cloud, so when you change devices, you can login with these details and all of your reward points will be ready and waiting for you.

How do I book activities on the My MORE App?

As a member, you will need to register for our online member services in order to be able to book all of our fantastic facilities online through our free My MORE App. To register for an online account, you will need to visit your leisure centre's website, click the "LOGIN" button in the top-right corner of the website and click on the blue “Create Account” button.

You will then be asked to input the email address associated with your membership (or add an email address for the first time), set up a password for your online account (please keep this password safe for future use or save it onto your device) and accept the Terms & Conditions of use.

An email validating your online account will then be sent to you, please check your Junk/Spam folder for this email in case it does not appear in your regular Inbox. From this email, you will then be able to successfully link your membership to our online services by clicking the website link within the email and entering some short details about your membership.

After this, you will then be able to login and access your membership online as well as book classes, swims and other activities through your My MORE App.

Does the My MORE App connect to other fitness wearables?

Absolutely! Currently our My MORE App connects to Apple Health, MyZone, Fitbit, Garmin, MapMyFitness, MyFitnessPal, Precor, Runkeeper, Strava, Suunto and Withings.

If you are having any issues with data from these apps transferring into your My MORE App, please check the settings of these apps in your device and make sure you click on "Connected Apps" within our app and ensure data transfers for these apps are ticked to be on.

Need some help with our My MORE App?

If you’re having any trouble with logging in, making bookings or using our app, just speak to one of our front desk team who will be more than happy to help.



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